|
Q1:
|
What do you need to make a
quotation? |
| A: |
To make a good quotation should be
sure by the following things:
1. Products drawings or 3D model data files.
2. The quantity of products you are going to make. |
Q2: |
How much time do you need to quote? |
| A: |
Usually a quotation for a product is sent
within 2 days after we receive enquiry with all the
necessary details. |
| Q3: |
What programs can you accept from our
company? |
A: |
Most CAD based programs, e.g. DWG, DXF,
IGES, Solid works, Master Cam and most commonly used
formats. |
| Q4: |
How long does it take to have products? |
| A:
|
It depends upon the complexity, size and
quantity of the item you need. We will give you approximate
delivery time in quotation. |
| Q5: |
Do you design the products? |
A: |
Product designs and drawings are provided
by the customer. |
| Q6: |
What materials does Stirling work with? |
| A: |
We're capable of working machining projects
with a complex array of components and materials - from
plastics to Carbon Steel, Stainless Steel, Aluminum,
Copper, Bronze and Zinc Alloy. |
Q7:
|
Can you supply completed parts? |
A: |
Yes, when extra details such as plating,
anodizing, powder coating etc are required we co-ordinate
with our existing sub contractors who specialize in
their given field. We can therefore offer a one stop
shop with only one account. |
Q8: |
How can I be confident on your quality? |
A: |
We have an established quality system,
committed to customer satisfaction and continual improvement.
All our products are subjected to in-process inspections
at various stages of production by well-trained and
qualified operators. |
Q9: |
What's shipping time? |
A: |
2-7days by air-express. 15-30 days by
ocean shipping to global. |
Q10: |
What's payment term? |
A: |
We accept T/T advanced if the amount is
less than USD 1,000. More than USD 1,000 we accept the
payment term 50% deposit by T/T in advance, balance
the rest 50% before shipment by T/T. |
